faq

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Frequently Asked Questions

Do you provide transfers from Punta Cana International Airport (PUJ)?

Yes. Layla Luxury Transfer RD provides private transportation from Punta Cana International Airport (PUJ) to hotels, resorts, villas and private accommodations throughout Punta Cana and surrounding areas.

Is the transfer private or shared?

Our transfers are private. Your vehicle is reserved for you and your group, with no unnecessary shared stops or additional passengers.

Which areas do you serve?

We provide transportation to Punta Cana, Bávaro, Cap Cana, Uvero Alto, Cabeza de Toro, Bayahibe, La Romana and other destinations upon request.

 

What type of vehicles do you use?

We provide comfortable premium vehicles, including Chevrolet Suburban SUVs, selected for privacy, luggage space and a more refined travel experience.

Can I book a round-trip airport transfer?

Yes. You can reserve both your airport arrival and departure transportation in advance for a smoother travel experience.

Can I customize my transfer with special extras?

Yes. Depending on availability, you can add champagne, sparkling wine, beer, flowers, personalized balloons, cakes, chocolate-covered strawberries, welcome signs and VIP packages.

Do you offer transportation for birthdays, anniversaries or honeymoons?

Yes. We offer personalized transportation experiences for birthdays, romantic getaways, anniversaries, honeymoons and other special occasions.

 

Can I book a private driver in Punta Cana?

Yes. Private transportation can be arranged for restaurants, shopping, events, meetings, excursions and personalized itineraries.

 

How will I find my driver at the airport?

Pickup details are coordinated with your reservation. Depending on the service selected, your driver may meet you at the designated transportation area with your booking information or personalized welcome sign.

 

What happens if my flight is delayed?

Your reservation information helps our transportation team coordinate your airport pickup. We recommend providing accurate flight details when booking.

 

How many passengers and bags can you accommodate?

Capacity depends on the vehicle selected. When booking, provide the number of passengers and luggage so we can arrange the most appropriate transportation option.

 

Should I book my Punta Cana airport transfer in advance?

Advance booking is recommended, especially during high travel seasons, for larger groups or when requesting VIP extras and personalized arrangements.

 

 

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How Can We Help You??

Airport Travelers

Need transportation from Punta Cana International Airport? We can help you arrange a private pickup directly to your hotel, resort or villa.

VIP Travelers

Looking for a more personalized arrival? Add premium transportation, luxury SUVs and custom welcome extras to your booking.

Families & Groups

Travel together with private transportation arranged according to your passenger count, luggage and destination.

Special Occasions

Celebrate birthdays, honeymoons, anniversaries and romantic arrivals with personalized details and VIP extras.